MASterMind Monitoring Software Integrates RSPNDR Alarm Response Technology

MASterMind Monitoring Software Integrates RSPNDR Alarm Response Technology

MASterMind, the world’s preeminent central station monitoring software will include a native integration with RSPNDR alarm response automation technology with their next update in November 2021.  

Toronto, Ontario (October 20, 2021) RSPNDR, a technology company providing automated on-demand mobile guard response to unverified alarms, is pleased to announce partnering with MAS Monitoring for a native integration with MASterMind central monitoring station software. 

The opportunity to integrate with MAS will accelerate adoption so more monitoring stations, dealers, guard companies and end-users can start to see the benefits of having a faster, more transparent response to unverified alarms in less steps”, said Mark Zimmerman, CEO of RSPNDR. 

RSPNDR connects monitoring stations that have active unverified alarms to a network of licensed on-demand mobile guards that respond based on proximity. When alarms are triggered, end-users expect a fast response. Local law enforcement, in some places, have deprioritized response to unverified alarms and this has led to longer response times or in some cases, no response. Without employing guards, RSPNDR partners with local licensed guard companies to deliver alarm response demand, as needed in just one-click. The platform algorithmically pings the mobile unit able to respond first. Monitoring companies get full operational progression transparency in real-time along with documentation for full accountability. By delivering an end-to-end automation of key processes, RSPNDR saves time and resources, making monitoring and guard companies more profitable, cost-effective and productive. 


A venture-backed Startup, RSPNDR has had great success since starting out only 4 years ago, establishing a presence in every major city in Canada while demand in the US grows. RSPNDR is currently operating in Las Vegas, California, Washington, New Mexico, Phoenix and Tucson. The next select areas planned for expansion include Colorado, Georgia, Ohio, Texas, Illinois and Wisconsin.


MAS is the provider of the MASterMind™ suite, one of the world’s preeminent security automation software applications. The MASterMind suite provides a fully integrated, enterprise solution for monitored, security service providers and proprietary central stations. For the past 40 plus years, MAS has established a customer list that includes a majority of the largest and most successful organizations in the alarm security industry both in the United States and globally.

Based in Costa Mesa, California, USA, MAS is part of Carrier Global Corporation (NYSE: CARR), a leading global provider of healthy, safe and sustainable building and cold chain solutions.

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